The Top 4 Computer Repair Issues Caused by Human Mistakes

Computer Repair Issues

Computer Repair Thoughts from an Old Pro

Computer Repair is a funny business. It clearly illustrates the faults and foibles of human nature. Things we all do, that aren’t always very smart.

This is a real issue because computers are at the center of almost everything we do. It’s  more important than ever to know what to do to avoid costly computer repair bills, or at least keep them to a minimum.

Here are the Top 4 Most Common Mistakes people make that eventually land them in a computer repair shop, sometimes hoping for a miracle. Hopefully, you’re not guilty of any of these, but I doubt it. Even I sometimes forget, but since I can do my own computer repair, it doesn’t cost me as much.

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SSD Drive Upgrade is the Best PC Speedup Method

SSD PC Speedup Upgrading to an SSD Drive (solid state drive) from your regular old hard drive (HDD) is the best upgrade you can make to your laptop or desktop computer, hands down!

Hard drives tend to be among the biggest bottlenecks in performance. SSD Drive speeds are insanely fast, meaning using one will make your boot times and application launches super-fast!

An SSD drive is a hard drive that’s made up of memory chips. It works the same way as a traditional hard disk drive. You wouldn’t even know you’re using an SSD if it wasn’t for the difference in speed. [Read more…]

Small Business Computers: Is Office 365 or Google Docs better?

small business computer appsThe release of Microsoft’s new Office 365 brings great new possibilities for Small Business Computer environments. How?  Wouldn’t it be great if your  business computers could get the power of Microsoft Office, with the convenient web based, cross-platform functionality of Google Docs?

Working on the same documents from your PC, Laptop, MAC, Tablet, or even your phone? How about having your documents in the cloud, accessible from almost any device, anywhere? No more thumb drives. No more setting up special VPN connections to your office network!

If you’ve found yourself using Google Docs on your small business computers for the accessibility, but bemoan its lack of power and features versus MS Office, your problems may be over. The new Office 365 is now both a cloud-based program, as well as a desktop program. So should you upgrade and use Office exclusively, or should you stay with your current version, using Google Docs when you need to? I contrast and compare the two below. [Read more…]

Windows 8: A Computer Repair Guy’s Thoughts.

As a computer repair shop owner here in Tucson, I thought I’d share my experience and impressions of Windows 8 to help people make sense of this drastically new version of Windows that we’ll all have to get used to sooner or later.

I’ve been playing with Windows 8 since the preview release came out in the summer.
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Top 10 Windows Computer Services You Can Disable for a Faster PC or Laptop

Speed Up Your PC or LaptopWant a faster PC or Laptop? Faster startup times and smoother performance? Did you ever wonder about all those background programs running on your PC? Do you need all these running all the time? Here are some tips to help you.

Windows has a core set of programs, called “system services” that must run in the background so that the system can perform basic operations. However, you may not need to have all the services running, and disabling unnecessary services can enhance performance.

Here is a list of 10 services you can disable on your Windows 7 systems that will probably not negatively affect you at all. I say “probably” for a reason. Before you take drastic action, such as disabling a service on your PC, make sure you don’t need the service. This is not a definitive list of unneeded services, just some obvious ones.

Test your changes and undo them if you have problems. Create a System Restore point before making any changes, so you can undo them if you get into trouble. [Read more…]

How to Transfer files from Windows to the iPad | From Windows Secrets

ipad android tabletThis article is from the WindowsSecrets.com email newsletter, written by By Lincoln Spector.

I thought it was great, but couldn’t find an easy way to share it from the newsletter, so I copied it here so I could post it for my readers. I hope they don’t mind.

Article Beginning:

The iPad (and other iOS devices) might be the coolest computing device, but it lacks a clear and simple way to share files with Windows PCs. [Read more…]

Computer Tips & Tricks: Is Disk Defragmenting Still Necessary Today?

With today’s hard drive technologies, people wonder if it’s still necessary to defragment their hard drives. By the way, what the heck is defragmenting anyway?

Defragmenting your hard drive quite simply means reorganizing the way information is stored on a computer disk so that all of the information belonging to a file is stored in a single, contiguous area on the disk. Believe it or not, a file (like a document, photo, etc) can actually be split up into smaller pieces. Its sub-pieces can be be physically spread out into different locations on the hard disk. This is what is meant by “fragmentation”. [Read more…]

Online PC Tuneup Sites – Most are Useless or Even Scams

What’s the deal with these sites that promise to double your PC’s speed with just the click of a button?  Yes, we all hear the commercials where someone is ecstatically happy because his or her PC is running “faster than ever”.  Oh really?

You may think I’m posting this because I’m a repair technician and get angry when I hear these.  Well you’re right, but not because I’m afraid of the competition.  I’m angry because these claims are mostly scams that take advantage of people.  You can speed up your PC by downloading any of a wide selection of free utilities, versus paying these bozos.

Now I’m only talking about very basic cleanup processes on PC’s that are basically in good shape, because that’s all that these sites or the free utilities can handle.  A badly under-performing PC that locks up and freezes, or gets Windows errors cannot be fixed like this.  These sites dupe people into thinking they will, and that angers me even more.  Then, they start charging extra fees for more extensive procedures.

Why not Clean Your PC Yourself, for Free?

I recommend a great little free program called “C-Cleaner“.  It’s very popular among PC Technicians and is part of our arsenal of standard tools.  You can download it from the “Resources” tab on our Saguaro PC Tech website, or at Download.com.  There’s a paid version too, but you don’t need it.

To clean and tune a really slow PC suffering from lockups and errors, several procedures are required, including checking for viruses and spyware, checking the health of the hard drive, removing outdated programs, installing Windows and driver updates, etc.  The list goes on.

Again, these sites will charge for more work, but many of these procedures can’t be done very well, or even at all via on line support.  Don’t waste your time or money.  You may find that taking your PC to a reputable local repair shop will be both cheaper and more effective.

Laptop Repair: Liquid Spills on Keyboard

What should you do if you spill liquid on your laptop’s keyboard?  How can the damage be repaired?  What’s the possible extent of the damage?  These are common occurrences unfortunately.  We can repair laptop liquid spill damage, but the seriousness of the damage and the needed repairs depend largely on what you do when it happens.

Possible Extent of Liquid Damage:

I’ll just describe the worst-case scenario.  This would be if the liquid goes through the keyboard and into the the deeper parts of the laptop.  It can short out any of the internal components, including the motherboard (or logic board).

Even if it dries and works for a while, if the liquid was anything other than water, it can corrode the electronics and the machine could die later on.  This is why I always recommend letting a technician look at it.  The damage can get worse over time, thus costing more to repair if you wait.

Emergency Procedure:  If you spill liquid on your laptop, do this immediately:

  1. Close the lid and turn the laptop upside down. This prevents the liquid from seeping too far into the laptop.
  2. Unplug the power and remove the battery. Cutting off all power prevents short circuit electrical damage.

Don’t worry that this will cause an improper shutdown.  It’s better than ruining the machine and occasional improper shutdowns are not a big deal.

Leave the laptop this way and let the liquid seep out of the keyboard.  If the spill was just water, let it dry out for several hours or overnight.  When you get home, you can open up the lid, but leave the laptop upside down, perhaps propped up against something so you don’t damage the screen.  When it dries, turn it on.  If it works… cool!  If not, bring it to a repair shop.

If the spill was not water, bring the laptop to local PC Repair Shop.  I mean a real repair shop, not a big box store, as they’re clueless.  If you’re adept and adventurous, you can try to do more, but I strongly advise against it.  I’ve seen people mess things up pretty bad when they tried.  Still, if you insist, try the following.

Get an Electronic Cleaning Solvent…. Do Not Use a Household Cleaner!  You can pick up these special solvents at an electronics store.  I don’t mean an Ace Hardware either.  I mean a real electronics store.

If you’re not up to removing the keyboard, get the solvent in a spray can so you can get it into the keyboard while keeping it upside down.  If you do remove the keyboard, you can soak it in a tray of solvent.  Inspect the area under the keyboard and see if the liquid got in deeper.  If so, stop and bring it to a repair shop.

In closing, don’t try this yourself, but if you do, be careful!  Some of these repairs are difficult.  It’s not always apparent which component was damaged, so we often have to test everything.  Give us a call and we’ll do everything we can to save your laptop.

Preventive Maintenance – The key to Trouble-Free Computing and long life for your PC.

Proper PC Usage and Habits – General Guidelines to Keep Your PC Healthy

  • Install and run anti-virus and anti-spyware scans regularly (weekly is best).
  • Go to our “Resources” page where you can download some great free programs for this.
  • Make sure your virus and spyware programs are up to date! Update these programs weekly!
  • Run a windows cleanup utility to remove temporary files and other junk that can sap performance.
    We’ve got two great, free programs for this on our “Resources” page.
  • Defragment your hard drive monthly. This reorganizes your hard drive to keep in running efficiently, and prolong its life. Yes, we have a link to download a great free program for this too.
  • Run Windows Update when your system prompts you. Most of these are security updates, so these are very important.
  • Dust the inside of your computer. Get some canned air, open the side panel and blast away! This will avoid component damage from static electricity caused by dust.

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