Ransomware Attacks – Prevention-Repair

Ransomeware AttackHave you been hit by a ransomware attack yet? If not, you’re lucky.

Ransomware damage has jumped from $300 million in 2015 to an estimate $5 billion in 2017. This includes the amount of the ransoms paid, plus the costs of downtime and lost productivity.

Ransomware is a type of program that infects a computer and blocks a user from accessing their data until the user pays a ransom. [Read more…]

Laptop Screen Hinges Broken? Avoid Damage and Repair Quickly

Laptop screen hinges are one of the most delicate parts on your Laptop. MacBook Air and Windows Slimline systems are especially vulnerable to hinge damage due to the very thin aluminum or plastic that surrounds the LCD screen to keep it in place.

laptop screen hinges broken

OK, so you went to open your screen and found your screen hinges are cracked. What now?

First thing…STOP! Do not attempt to open up your screen. There are all kinds of tiny wires that are housed right around your Laptop screen hinges assembly. These delicate cables can get ripped apart easily, increasing the cost of the repair.

This could make the difference between a simple repair and having to buy new parts. Repeatedly opening the screen can damage the screen hinges or even more. It can also cause cracks to spread into the top cover and even the LCD screen. Big money! [Read more…]

PC Support Scams – Beware of These Threats

PC Support Scams Are Everywhere

pc support scamHave you gotten a PC Support Scam on your PC yet? If not, you will! What does this type of Malware attack look like? Just look at the image to the left. Pretty convincing, eh? Yes, it says Norton, but it’s fake. Anybody can copy a logo.

What else happens? Well, you’re sitting at your computer and suddenly it freezes. You see a big window pop up and say that your computer is under attack from a virus and you’re instructed to click to repair, or call a fake tech support number.

It can say lots of other scary things too, like that your hard drive is about to die and you must call immediately or you will lose all your data. It can also be a message from a fake technician from Microsoft telling you to call the right away. Sometimes, you might even get a phone call from a scammer saying they’re from Microsoft. [Read more…]

Computer Repair Today is More Complex.

Computer Repair Has Changed Over the Years

Tucson Computer Repair Services
Computer repair has definitely changed over the years. Personal computers only 15 years ago were much simpler devices. The computer usually ran just one program at a time, plus the programs were much simpler.

Today, computers are much more complex. Computers are able to execute many programs simultaneously. You can open a web browser, a game window and a word-processor window at the same time. This complexity leads to many more Computer Repair issues that can arise.

[Read more…]

Virus Threats – Malware Myths and Misconceptions

internet safety securityVirus Threats and Malware Threats – Know the Real Story

Virus threats and malware are subject to so many myths and misconceptions, that it’s hard for anybody to know what to think. Here are a few of the most common myths about Viruses, Trojans and other Malware, along with some tips from a computer repair shop.

Myth 1: I am Fully Protected from Viruses Because I Have an Antivirus Program on My PC

Many people ask us how they can get a virus when they have Norton, Kaspersky, McAfee or some other Antivirus or Internet Security program installed on their computer.

The answer is that NOTHNG is 100 percent effective against virus threats and malware. If Hackers can break into government computers with their sophisticated security programs, they can certainly break into your PC. Being too confident in your security software can lead to a virus repair job. [Read more…]

Virus Infections from Fake Support Sites

Virus Infections After a Support Call?

tech support virusOver the past few months, our Computer Repair shop in Tucson has had had dozens of customers come to us with virus infections after having called an alleged technical support site for companies like HP, Microsoft, Dell and even Intuit (Quicken and Quick Books).

The support person got the customer to allow them to make a remote connection so they could diagnose their computer. Invariably, they would scare the customer and tell them their computer was in bad shape with spyware and virus infections, Windows problems and hard drive issues. They would tell them that these were the real source of their problems and that they could fix them. Then they gave them a ridiculous price, often $200 – $300 to repair their computers. Gee, we do it for only $130. [Read more…]

Local Computer Repair Service Beats Big Boxes

Local Computer Repair Service Technician

Local Computer Repair Service is Your Best Choice

Local Computer Repair Service shops always beat out Big Box store service. Unfortunately, people often pick big name businesses, thinking big means better. Unfortunately, when it comes to computer repair service, or most any other type of service, the opposite is true.

Why? Because these stores are just that…. Stores! They are retail stores, not computer repair shops. Their business is to sell you stuff, not to fix stuff. These big stores add “repair services” as a side business, but it’s main goal is to support their retail sales, in other words, to sell you stuff! [Read more…]

Finding Quality Computer Repair Service, Help, Support & Virus Removal Services in Tucson

Computer Repair Laptop Repair ServiceWhere can you get quality computer repair service in Tucson? Who can do a virus removal & repair that will last? You may ask, “who can fix my computer that I can trust”?  Can they do laptop screen repairs? What about MAC and MacBook repair? Android repair? Will they guarantee their work?

Before I toot my own horn, I will say there are around six well established computer repair shops here in town. These businesses have been around eight years or more, and have good reputations (BBB members). [Read more…]

FBI Virus Removal Cases Still Common

Virus Removal Woes Continue:

FBI Virus Removal TucsonFBI virus removal jobs keep coming to our shop. Will this annoying thing ever go away?

I hate to say it, but the only reason it’s still around is because people are falling for this scam!

Of course, the customers we see, are the ones that don’t fall for it and come to us to remove it. I should mention that along with the main scam, it installs all kinds of other spyware as well.

This is actually typical of most viruses. They bring their friends along! That’s why when we do a virus removal, we don’t stop when the offending virus is removed. We do further analysis and cleanups as well. We use no less than four different scanning and removal tools, as well as some manual work.

[Read more…]

All-in-One Desktop PC Becoming the New Standard with Windows 8

all-in-one-pc-windows8 After years of being the “weird kid on the block”, the All-in-One desktop PC is now becoming mainstream with the release of Windows 8. With the touch screen capability of the new Windows, these PC’s are now attractive. People seem to like their similar look and feel to tablet PC’s.

The advance of the technology has made this form of computer more realistic and reliable than ever before. When they first came out years ago, they were clunky, slow and unreliable. They would overheat because of the cramped space inside and require lots of visits to the computer repair shop. Ultimately they all died a quick death. With today’s cool running, yet powerful processors from Intel and AMD, the PC’s no longer have heat issues. [Read more…]