Ransomware Attacks – Prevention-Repair

Ransomeware AttackHave you been hit by a ransomware attack yet? If not, you’re lucky.

Ransomware damage has jumped from $300 million in 2015 to an estimate $5 billion in 2017. This includes the amount of the ransoms paid, plus the costs of downtime and lost productivity.

Ransomware is a type of program that infects a computer and blocks a user from accessing their data until the user pays a ransom. [Read more…]

PC Support Scams – Beware of These Threats

PC Support Scams Are Everywhere

pc support scamHave you gotten a PC Support Scam on your PC yet? If not, you will! What does this type of Malware attack look like? Just look at the image to the left. Pretty convincing, eh? Yes, it says Norton, but it’s fake. Anybody can copy a logo.

What else happens? Well, you’re sitting at your computer and suddenly it freezes. You see a big window pop up and say that your computer is under attack from a virus and you’re instructed to click to repair, or call a fake tech support number.

It can say lots of other scary things too, like that your hard drive is about to die and you must call immediately or you will lose all your data. It can also be a message from a fake technician from Microsoft telling you to call the right away. Sometimes, you might even get a phone call from a scammer saying they’re from Microsoft. [Read more…]

Computer Repair Today is More Complex.

Computer Repair Has Changed Over the Years

Tucson Computer Repair Services
Computer repair has definitely changed over the years. Personal computers only 15 years ago were much simpler devices. The computer usually ran just one program at a time, plus the programs were much simpler.

Today, computers are much more complex. Computers are able to execute many programs simultaneously. You can open a web browser, a game window and a word-processor window at the same time. This complexity leads to many more Computer Repair issues that can arise.

[Read more…]

Virus Threats – Malware Myths and Misconceptions

internet safety securityVirus Threats and Malware Threats – Know the Real Story

Virus threats and malware are subject to so many myths and misconceptions, that it’s hard for anybody to know what to think. Here are a few of the most common myths about Viruses, Trojans and other Malware, along with some tips from a computer repair shop.

Myth 1: I am Fully Protected from Viruses Because I Have an Antivirus Program on My PC

Many people ask us how they can get a virus when they have Norton, Kaspersky, McAfee or some other Antivirus or Internet Security program installed on their computer.

The answer is that NOTHNG is 100 percent effective against virus threats and malware. If Hackers can break into government computers with their sophisticated security programs, they can certainly break into your PC. Being too confident in your security software can lead to a virus repair job. [Read more…]

The Top 4 Computer Repair Issues Caused by Human Mistakes

Computer Repair Issues

Computer Repair Thoughts from an Old Pro

Computer Repair is a funny business. It clearly illustrates the faults and foibles of human nature. Things we all do, that aren’t always very smart.

This is a real issue because computers are at the center of almost everything we do. It’s  more important than ever to know what to do to avoid costly computer repair bills, or at least keep them to a minimum.

Here are the Top 4 Most Common Mistakes people make that eventually land them in a computer repair shop, sometimes hoping for a miracle. Hopefully, you’re not guilty of any of these, but I doubt it. Even I sometimes forget, but since I can do my own computer repair, it doesn’t cost me as much.

[Read more…]

SSD Drive Upgrade is the Best PC Speedup Method

SSD PC Speedup Upgrading to an SSD Drive (solid state drive) from your regular old hard drive (HDD) is the best upgrade you can make to your laptop or desktop computer, hands down!

Hard drives tend to be among the biggest bottlenecks in performance. SSD Drive speeds are insanely fast, meaning using one will make your boot times and application launches super-fast!

An SSD drive is a hard drive that’s made up of memory chips. It works the same way as a traditional hard disk drive. You wouldn’t even know you’re using an SSD if it wasn’t for the difference in speed. [Read more…]

Virus Infections from Fake Support Sites

Virus Infections After a Support Call?

tech support virusOver the past few months, our Computer Repair shop in Tucson has had had dozens of customers come to us with virus infections after having called an alleged technical support site for companies like HP, Microsoft, Dell and even Intuit (Quicken and Quick Books).

The support person got the customer to allow them to make a remote connection so they could diagnose their computer. Invariably, they would scare the customer and tell them their computer was in bad shape with spyware and virus infections, Windows problems and hard drive issues. They would tell them that these were the real source of their problems and that they could fix them. Then they gave them a ridiculous price, often $200 – $300 to repair their computers. Gee, we do it for only $130. [Read more…]

5 Tips to Avoid Android Malware: Be Aware When Downloading Apps

android marketEveryone loves free apps, especially Android users (phones and tablets). While most of these apps are legitimate, the number of free Android apps that are actually malware keeps increasing. Android users are more at risk than iPhone and iPad users because the the Android market is much more open than Apple’s.  This means more choices, but also more risk.

[Read more…]

Local Computer Repair Service Beats Big Boxes

Local Computer Repair Service Technician

Local Computer Repair Service is Your Best Choice

Local Computer Repair Service shops always beat out Big Box store service. Unfortunately, people often pick big name businesses, thinking big means better. Unfortunately, when it comes to computer repair service, or most any other type of service, the opposite is true.

Why? Because these stores are just that…. Stores! They are retail stores, not computer repair shops. Their business is to sell you stuff, not to fix stuff. These big stores add “repair services” as a side business, but it’s main goal is to support their retail sales, in other words, to sell you stuff! [Read more…]

iPad Repair More Viable than Android

ipad screen repairiPad Repair jobs are much more common in our shop than Android tablet repairs. While we replace 4-6 iPad screens per week, we may only see one Android per month!

You may think this is because iPads are more popular, but this is only part of the story. Android has actually gained a lot of ground in terms of market share in the last year.

The main reason is that Android tablets a much cheaper than iPad tablets, therefore may not be worth repairing versus replacing. They have become so cheap they have become “throwaway items”. When they break, people just get a new one.

For example, the new Google Nexus 7 tablet sells for $229. The Kindle Fire is under $200. A full size 10.1″ Android tablet, like the Samsung Galaxy Tab 10.1, starts at only $350. By contrast, the iPad starts at around $500. The iPad Mini is around $330.

iPad Repair is Always Worthwhile.

The problem with tablet repairs, is that the amount of work and skill necessary to repair any type of tablet is the same. Therefore the repair cost is the same. The most common repair, a cracked tablet screen, typically costs around $200. Clearly, repairing an Android is not worth it, unless you bought a super high end unit. Even an iPad Mini repair is questionable. A full size iPad repair is the only one that’s worth it.

On a side note, many Android tablets use the popular “Gorilla Glass” for their screens, which is very scratch and crack resistant. Some some silly reason, Apple refuses to use this stronger glass.

In my mind, the Android is a better choice, given you get a more durable device for less money. If you’re unlucky enough to break it, you would end up buying a new, more modern unit for the same price the poor iPad owner pays for just a repair.

If you ever need any type of iPad repair and you are in Tucson, come by our shop and we can help you out with our high quality repair work.

By: Steven Frantzis
Owner, Saguaro PC Tech, LLC